Let’s face it. Social Media Managers need help. With customers taking to social media to air both gratitude and grievances, it’s easy to miss out on a customer’s scream for help.
Today, giving customer care agents the ability to engage, respond and resolve can happen in one place. And best of all, you can try it free of charge for 14 days.
No cost. No pressure. Just effortless Customer Care.
Here’s what you’ll get to do:
- Prove your impact by tracking and responding to social conversations from all channels in one place (even if your company isn’t tagged!)
- Increase efficiency and cut costs by routing mentions to the right agents
- Deliver quick, first class resolution with a robust social media management system
Start your 14-day free trial, and see how CX Social empowers agents to engage with your customers the right way.