CX Social | About Our Product

Social Media Management Software

That Saves Time and Money

Explore Clarabridge's CX Social

CX Social is used by the worlds largest brands to manage, monitor and engage using social media dramatically reducing support cost.

Engagor Dashboard
  • Engage Smarter

    Improve your customer engagement with a central inbox, smart filtering, routing & prioritization, and automated workflows.

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  • Measure Everything

    With 200+ customizable widgets you can quickly create custom dashboards, shareable reports and insightful social analysis.

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  • Listen Everywhere

    CX Social listens to billions of conversations, every day, across all major social networks, reviews, forums, blogs, and news sites so you’re always in the know.

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  • Team Performance

    Examine engagements and responses at the team and individual levels using critical KPIs to ensure you meet customer’s expectations.

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See what it’s like to have the most powerful social media management tool at your fingertips.

Social Analytics

Powerful analytics with out-of-the-box dashboards help you dig through your data to provide a comprehensive understanding of the customer’s voice.

Social Engagement

Close the loop with customers in real-time. No matter the size of your team, CX Social makes social engagement easy.

Social Listening

Powerful analytics backed by out-of-the-box dashboards help you dig through your social data to provide a comprehensive understanding of the customer’s voice.

The Social Media Powerhouse Behind The Biggest Brands In the World

 

See the Difference CX Social Makes

Looking for faster social response times and better social issue resolution?