Social Media Engagement Grader. Grade Your Social Customer Service

Hey , here's your social engagement score!

We’ve reviewed your last 200 tweets and X mentions over the past X days. Here's how we grade your social engagement performance:

C+

78

EXCELLENT, YOU’RE A ROCKSTAR!

You clearly know what you are doing when it comes to social customer care! Wanna learn how to ensure your business is acting on the great insights your customers are sharing with you on social media? Let us show you how.

VERY GOOD, YOU KNOW SOCIAL!

You are good—but not yet up there with the best yet. Do you want to be regarded as a world-class customer service provider? We can help by showing you how to engage with your customers more easily and efficiently.

RESPECTABLE, NOT TOO SHABBY!

Your efforts aren't bad, but they could be much better if you only had the technology to support them. Sign up for a demo below, and see how to engage with your most important customers today!

NEEDS WORK! THINGS ARE NOT GOING SO WELL, ARE THEY?

No, unfortunately they are not! Don’t despair, you just need some help finding and engaging with your most important customers. Sign up for a custom demo below, and learn how to put social to work for your business.

UT OH! YOU HAVE WORK TO DO!

Your social engagement is infrequent. To be honest, you need help. But there is hope—we’re here for you. Sign up for a demo below, and see how you can find and engage with your most important customers.

Avg. Response Times

80

% Reply Within Hour

83

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