CX Social is used by the world's largest brands to manage, monitor and engage using social media, dramatically reducing support costs.
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Improve your customer engagement with a central inbox, smart filtering, routing & prioritization, and automated workflows.
With 200+ customizable widgets you can quickly create custom dashboards, shareable reports and insightful social analysis.
CX Social listens to billions of conversations, every day, across all major social networks, reviews, forums, blogs, and news sites so you’re always in the know.
Examine engagements and responses at the team and individual levels using critical KPIs to ensure you meet customer’s expectations.
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See what it’s like to have the most powerful social media management tool at your fingertips.
Powerful analytics with out-of-the-box dashboards help you dig through your data to provide a comprehensive understanding of the customer’s voice.
Close the loop with customers in real time. No matter the size of your team, CX Social makes social engagement easy.
Powerful analytics backed by out-of-the-box dashboards help you dig through your social data to provide a comprehensive understanding of the customer’s voice.
The Social Media Powerhouse Behind the Biggest Brands in the World
Looking for faster social response times and better social issue resolution?