CX Social’s quick and effective engagement platform ensures that no reply-worthy mention is missed.
Conversation history, CRM data and response templates are available at a glance, empowering your team to reply quickly—and on brand. The result: Social Media Engagement made easy. Guaranteed!
Feedback, big and small, deserves a reply. CX Social empowers rapid response times, regardless of your team’s size, even during times of crisis.
Customer service leaders need the tools to monitor and ensure success. With alerts, escalation, SLA monitoring and other advanced features, you’ll have the most powerful social media management software on the market at your fingertips.
Looking for faster social response times and better social issue resolution?