Social Listening - CX Social

Social Listening

A Comprehensive Collection of the Online Customer Voice

Listen Everywhere

CX Social listens to billions of conversations across all major social networks, review sites, forums, blogs, and news sites. Never miss a mention, capture every voice, and prove that your company not only listens, but cares.

Manage Social Feedback Centrally

Go beyond those narrow instances where your brand is tagged and identify mentions related to your brand consolidated into one centralized location.

Results at Your Fingertips

Eliminate spam, advertising, and unrelated content so you can focus on what really matters—the voice of the customer. Use data to drive analytics and social media engagement.

 

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See the Difference CX Social Makes

Looking for faster social response times and better social issue resolution?