5 Steps to Better Social Media Engagement - CX Social
E-Book

5 Steps to Better Social Media Engagement

If you’re not engaging with your customers on social, you’re going to lose them.

Last year, there were over 879 million complaints on social media directed at brands. That’s not to mention questions and the occasional compliment.

In 5 Steps to Better Social Media Engagement, you’ll learn how to use your social platforms to understand what customers want, resolve problems and improve your business.

Read about:

• Tracking and understanding social conversations about your brand

• Using social as an extension of your brand

• Solving short-term and long-term problems for your customers

 

About CX Social

Clarabridge’s SaaS customer service solution, CX Social, helps hundreds of the world's leading brands engage and service customers via social media. CX Social offers the most comprehensive solution for social listening, analytics, routing and team management, which is why leading brands trust Clarabridge to power their social customer service teams. The result: faster and more affordable social customer care.

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