Communicate directly with customers, quickly respond to issues, and enhance the overall customer experience via WhatsApp messaging in the CX Social platform.
Clarabridge is now one of the first business solution providers for WhatsApp. Selected brands using CX Social can extend their customer service by communicating with their consumers via WhatsApp messaging. With a CX Social-WhatsApp account, you can instantly answer questions and resolve customer concerns, send direct notifications to customers, and strengthen your brand's customer experience.
Clarabridge’s SaaS customer service solution, CX Social, helps hundreds of the world's leading brands engage and service customers via social media. CX Social offers the most comprehensive solution for social listening, analytics, routing and team management, which is why leading brands trust Clarabridge to power their social customer service teams. The result: faster and more affordable social customer care.