Learn how to take your social customer service plan to the next level with actionable strategies
Connecting customers with brands to build relationships through engagement and support is the crux of a successful social customer care program. Whether your marketing team is leading social customer service efforts, or you have a full-fledged Social Care program in place, Blake Morgan provides details on how to take your social customer service plan to the next level with actionable strategies the biggest brands in the world use.
Here’s what you’ll get when you download the eBook, Level Up Your Social Customer Service Program:
• Practical advice for improving the social customer service experience that you can apply today
• An outline of the key areas you need to address immediately to adjust to evolving customer
• The ability to identify the invisible forces that are killing your current customer experience
Clarabridge’s SaaS customer service solution, CX Social, helps hundreds of the world's leading brands engage and service customers via social media. CX Social offers the most comprehensive solution for social listening, analytics, routing and team management, which is why leading brands trust Clarabridge to power their customer service teams. The result: faster and more affordable customer care.